1) eLeadership skill, yang meliputi :
establishing the direction for the organization, setting clear goals and objectives, and managing the progress of the business strategy while making sure that e-government issues are addressed. Leadership skills also cover mainstream project management: carrying out business and ICT-related performance management and improvement, and defining, monitoring and achieving targets. Leadership skills also entail the ability to collaborate with providers and partners to identify opportunities for improvement and innovation in service delivery, as well as managing technological, structural, cultural and taskrelated changes.
2) Programme Management Skills, yang meliputi :
the management of project portfolios that change organizations to achieve benefits of strategic importance to them, as well as the application of project management disciplines, processes and standards to the development and management of information systems and ICT-related services. In addition, PM includes acquisition and utilization of the necessary resources and skills within the agreed timescales, quality and cost, and the ability to identify, evaluate and manage project risks.
3) Acquisition Skills, yang meliputi :
the ability to define and maintain organizational structures, responsibilities, procedures and processes for efficient acquisition of ICT products and services, while ensuring that all legal requirements are satisfied. Other acquisition skills include: deal-making and negotiation, relationship management and partnering, service and performance management, and managing consultants.
4) Information Professionalism Skills, yang meliputi :
the knowledge of information science: sourcing, mining, coding, storage, retrieval, dissemination and archiving of information. These skills also include librarianship, system management including web master skills, and archiving.
5) IT Professionalism, yang meliputi :
Programme Management, Business System Analysis, Customer Relations, System Integration and Service Management. Programme Management skills include the ability to manage project portfolios. Business System Analysis involves systematic investigation, analysis and documentation of all or parts of a business in terms of business functions and processes, and the information they use. The definition of requirements for process and system improvements and construction is another aspect of Business System Analysis. System Integration involves incremental and logical integration and testing of software sub-systems and their interfaces to construct a complete system. System Integration also covers the incremental implementation of e-government facilities in existing ICT environments.
6) IT-Based Service Design Skills, yang meliputi :
business and administrative process re-engineering. Specifically, it covers the maintenance and implementation of service designs and delivery strategies, and the ability to develop and manage migration plans.
7) End-User Skills, yang meliputi :
both specialist and general end-user skills. Specialist enduser skills include communication, statistics, economics, research and analysis, operational research, and finance and personnel skills. General end-user skills include operational data management and basic IT.
Menurut OGC, The supply chain is the combination of all parties (e.g. external suppliers, partner organisations, internal corporate services units) both inside and outside the organisation, involved in delivering the inputs, outputs or outcomes that will meet a specified public sector requirement. Supply chain management is the co-ordination of all of these parties.
The supply chain may be inbound into the public sector – an operational requirement for internal customers for example, or it may be outbound from the public sector – in place to deliver wider organisational objectives to provide services for delivery to citizens, or a combination of both
SCs can be inbound to the public sector – suppliers delivering goods and services into the organisation to support its operational objectives e.g. office furniture provision for a public sector organisation.
Namun, SCs can be outbound from the public sector – directly supporting the meeting of end customers’ needs e.g. suppliers delivering public sector-funded external training programmes to unemployed individuals to assist them in getting back into work.
The focus of SCM can differ from industry sector-to-sector. In construction, the focus is on the early establishment of a fully integrated client-supplier project team. In IT projects, the focus may be on building scope for innovation and flexibility into the SC to cater for changing requirements and rapidly evolving information and communications technologies.
The focus of SCM can differ from government sector-to-sector. In the health sector, the focus may be more on logistics and the effective movement of goods and services in and out of hospitals whereas SCM in the education sector may focus on streamlining the chain through which teaching materials are delivered to students.
SCs can be long-term, strategic sets of relationships between multiple, diverse organisations which are carried from project to project, or they can be ad-hoc structures established post-contract award to deliver a discrete, one-off objective.
SCs can be fully integrated, networks of interconnected companies with common performance and relationship management processes, or they could be characterised by arms length contractor-subcontractor relationships. Each link within the chain can differ in the nature of the interdependencies and the way in which the relationship needs to be managed.
Menurut S. O. Migiro and I. M. Ambe pada report mereka yang berjudul Evaluation of the implementation of public sector supply chain management and challenges disebutkan bahwa Public sector SCM is a concept that offers a reference framework for the composition of Public sector Supply Chains and multilevel networks. Actors in public sector supply chain comprise (1) private firms which receive orders from public sector agents, (2) accounting officers and (3) policy-makers. The SCM in the public sector not only concentrates on the question, which institutions cooperate in goods and services, but also how these enterprises are involved with enterprises operating at other levels. Thus, analyses of intra-network-relationships as well as analyses of inter-network-relationship are essentially necessary elements of the concept.